5.0 out of 5 stars Great Cameras - Lousy Support

2026-02-17    -Tom Gauger

Amcrest has been my choice for imported cameras from China for several years. Before Amcrest, security cameras came from Hikvision, Swan and other Chinese-branded sources. I was wary of Amcrest but finally yielded as their pricing gradually became better than ordering direct from China.The cameras have grown to be more robust and last longer. They are also easier to set up and integrate with Blue Iris management.Amcrest also has a good return policy integrated with Amazon.However, the support department at Amcrest is virtually non-existent. As long as your questions fit into the FAQ files on Amcrest, you're good.However, for a more complex problem, Amcrest basically doesn't respond. I've had a "ticket" in with Amcrest for three weeks and other than"Zendesk" acknowledging receipt, there has been no response whatsoever.

5.0 out of 5 stars Great value for the price.

2025-12-24    -Kurt

Beautiful image quality, and very easy to setup and use

1.0 out of 5 stars Disappointed

2026-01-31    -John Doe

No audio, very upset 😡 Camera quality is ok

5.0 out of 5 stars Great product and great support

2026-01-19    -Mariana Bluthgen

I bought 4 Amcrest IP PoE cameras for my house and they were very easy to install and setup. I have them wire connected to a TP Link switch with 8 gigabit PoE ports and have also downloaded the Amcrest View Pro App and everything works great. I can see different angles of my home from anywhere in the world either connected to a wifi network or 4g_5g networks during daylight or at night. When it comes to support I had an issue with remote access related to IP configuration on my side and I contacted them by email. They were very professional answering my questions and helped me resolve it on a timely manner. When you buy tech devices, support becomes VERY important and in my case I could witness it with a good feeling. So I'm a happy customer and I definitely recommend Amcrest.

5.0 out of 5 stars Excellent high definition cameras made by Amcrest with superior night vision and picture quality

2026-02-10    -John Lorens

I purchased 3 combo 2 packs of these Amcrest UltraHD 5 MP outdoor cameras for a critical camera surveillance system. The customer could not be more pleased with the excellent viewing results. Well designed and easy to install and adjust for the best viewing angle. I will be purchasing more of these cameras in the future. Tech Support is exceptional with detailed, timely responses by Carlos B to any questions I have raised. I would highly recommend Amcrest for your home or business. John Lorens

4.0 out of 5 stars Amcrest seems to be the best supported IP POE camera out there

2025-12-30    -Steve

I've had many IP cameras over the years, connected to many different surveillance applications (QNAP Surveillance Station, Zoneminder, Netcam Studio, Frigate, iSpy, many more...). I have settled on Frigate for about 2 years now, mostly because of its AI capabilities utilizing a TPU, MQTT and HTTP APIs, and lack of false positives from the camera's point of view. But throughout those years of trying many different cameras on those many different systems, I realized early on that no application runs very reliably if the cameras aren't stable. RTSP is a complex protocol, with a great deal of dependencies on the RTSP standard, of which many camera manufacturers don't follow precisely (especially ReoLink!).Amcrest cameras, while not the cheapest, are by far the most reliable and stable cameras that I have tried in the open-source IP camera surveillance world. Customer support is at worst always there, and always responsive. They have easy to find firmware libraries, also allowing you to downgrade if the latest update breaks something in your setup, and finally they are the only ONVIF capable camera I have encountered to offer an RTMP push to streaming servers, a great way to proxy a source to many different protocols, applications and systems.I am slowly replacing all of my cameras (GWSecurity, Reolink, Anpviz, SV3C, Jennov, Dahua) with the comparable Amcrest version. 4 down only 10 to go. To be fair Duhua was the best of these other cameras, closely followed by GWSecurity). But I want all of my cameras to use the identical RTSP protocols for compatibilities sake.Anyone want to buy a used CheapChinese camera?

5.0 out of 5 stars Great value for the price.

2026-01-07    -Kurt

Beautiful image quality, and very easy to setup and use

1.0 out of 5 stars Disappointed

2026-02-01    -John Doe

No audio, very upset 😡 Camera quality is ok

4.0 out of 5 stars Great Cameras

2025-12-28    -Clay Jackson

I was in the market for POE "weather cams", I wanted one at every corner of the house. Ordered one as a "trial"; it worked great and so I ordered 3 more. Easy to set up and get working and VERY configurable. The only reason it's not 5 stars is because the manual was a bit disorganized.

5.0 out of 5 stars Great Cameras - Lousy Support

2026-02-02    -Tom Gauger

Amcrest has been my choice for imported cameras from China for several years. Before Amcrest, security cameras came from Hikvision, Swan and other Chinese-branded sources. I was wary of Amcrest but finally yielded as their pricing gradually became better than ordering direct from China.The cameras have grown to be more robust and last longer. They are also easier to set up and integrate with Blue Iris management.Amcrest also has a good return policy integrated with Amazon.However, the support department at Amcrest is virtually non-existent. As long as your questions fit into the FAQ files on Amcrest, you're good.However, for a more complex problem, Amcrest basically doesn't respond. I've had a "ticket" in with Amcrest for three weeks and other than"Zendesk" acknowledging receipt, there has been no response whatsoever.